Terms and conditions

Book

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identifying data of the company that owns the domain “hotelpuertadelasgranadas.com” are exposed below:

Company Name: SUITES CIELO Y MAR (Olga Elena Benita Cazquez Caceres)

  • VAT number: 151202270299
  • Registered Address: pcn colosio manzana 426 lote 3 y 4 cp 77728 5ta Avenida Solidaridad Quintana Roo
  • Phone: +52 984 148 9677
  • Email: suitescieloymar@gmail.com
  • Registration Information in the Commercial Registry: VACO3703228Y2

The user is solely responsible for the use of the services, content, links, and hypertext included on this website. “SUITES CIELO Y MAR” is not responsible for any illegitimate use that third parties may make of said material.

Neither “SUITES CIELO Y MAR” nor any other party involved in the creation, production, or supply of this website shall be liable for direct, indirect, or punitive damages, costs, losses or liabilities that may arise from accessing or using this website.

“SUITES CIELO Y MAR” does not guarantee the accuracy of the material contained on this website. Additionally, “SUITES CIELO Y MAR” shall not be liable for any damages or viruses that may infect your computer or other property due to the use or access to the downloading of any material from the website.

Copyright

All audiovisual material, trademarks, or any element subject to intellectual or industrial property included on this website is owned by “SUITES CIELO Y MAR” or has sufficient rights for its use. Reproduction of said material is only allowed for exclusively personal use, and any unauthorized modification, copying, renting, lending, transmission, or dissemination is prohibited.

Privacy

“SUITES CIELO Y MAR” informs you that all personal data received through any form on this website will be treated with the strictest confidentiality in accordance with the privacy and security policy of the entity, as well as with Organic Law 15/1999, of December 13, on the Protection of Personal Data. This data will be included in a file, which is registered in the General Registry of the Data Protection Agency. The main purpose of its creation, existence, and maintenance is the processing of personal data in order to manage accommodation reservations made through this website or for the sending of promotional communications. The recipients of the information are all persons affiliated, registered, holders, and collaborators of all the departments and entities associated with the entity, as well as the official bodies that by law require the transfer. By submitting the form, the sender consents to the automated and documentary processing of the data included in our database. We inform you that we may share some of your personal data with third parties who may contact you by email for issues related to your stay, for example, to inquire about your satisfaction or to obtain feedback on your experience at the hotel. You have the right to access, rectify, and cancel your data as well as to communicate any alterations or modifications that may occur in them. To exercise these rights and for any clarification, you can send an email to: suitescieloymar@gmail.com